If you believe that your vehicle was not roadworthy when you were given a certificate, then take the following steps:
1. – Check first that the component in question is a roadworthiness inspection item. See: Road Worthiness Requirements [PDF 1,638KB].
2. – Contact the tester who issued the certificate and explain your concerns. In many cases the problem will be resolved.
3. – If you have not resolved the issue, obtain an independent inspection from another licensed tester to support your claim and present a copy of this to the first tester.
4. – If the independent inspection confirms your concerns and the original tester will not cooperate, then contact the VicRoads Roadworthiness Supervisors on 1800 816 727 or send a written complaint with supporting documents to VicRoads, Roadworthiness Section, 60 Denmark Street KEW 3101.