If you believe that your vehicle was not roadworthy when you were given a certificate, then take the following steps:
1. – First check that the item in question is a required roadworthiness inspection item. See: Road Worthiness Requirements [PDF 1,638KB].
2. – Contact the tester who issued the certificate and explain your concerns. In many cases the problem will be resolved.
3. – If you have not resolved the issue, obtain an independent inspection from another licensed tester to support your claim and present a copy of this to the first tester.
4. – In the case where an inspection by an independent tester confirms your doubt and the inspector you are at issue with is not cooperating, then you are advised to send a written complaint with supporting documentation to VicRoads, Roadworthiness Section, 60 Denmark Street KEW 3101 or call the VicRoads Roadworthiness Supervisors on